Purchase
How do I purchase a license for RTEncoder?
Use the button below to purchase a license for RTEncoder. The cost is $19.95 US.
Why should I purchase a license for RTEncoder?
The unlicensed version of RTEncoder is only able to decode RTE files. If you need to encode an RTE file, you will need to purchase a license. If you only need to decode RTE files, then you do not need to purchase a license.
What happens after I purchase the license?
Currently, the license distribution system is a manual one. A more automated system is currently in the planning stages. That means, after your order is successfully processed, a license file will be manually created for you and emailed to the email address from your order. This process may take several hours depending on the time of day you place your order.
What do I do with the license when I get it?
After your purchase, you should be emailed a small license file that you need to save to your hard drive. Then, inside RTEncoder, select the Help, Register License menu item. A standard File Open dialog will be launched for you to select the license file you saved to your hard drive. If the license file is validated by the software, you should notice the title of the RTEncoder window change to reflect your newly license software. You will also see the license details in the Help, About dialog box.
If there is a problem validating your license file, you should see an error message appear briefly describing the error. If you continue to have problems, please copy the error message and send an email to support@rtencoder.com for assistance.
Who do I contact about a question about my order?
If you have a question about your order, please feel free to send an email to support@rtencoder.com.


